Intellitech IT Solutions is a strategic support provider specialising in end to end IT services across the mainland UK and Ireland.

All our services are split into 3 principal areas:

1. Professional Services
2. IT Support Services
3. Managed Services

Our IT services portfolio is designed with our customer’s needs in mind, providing them with an efficient and flexible service.

Professional Services

Cloud Computing

• Private Cloud Solutions
• VMWare Private Cloud Solution
• Microsoft Private Cloud Solution
• Hybrid Cloud Solutions

End User Computing

• Physical Desktop Management
• Application Services
• Mobile Device Management
• Windows 7 & 8 Upgrade and Migration Services
• Desktop Virtualisation Services

Enterprise Networking

• Sharing Applications
• Speeding up access to information
• Enhancing Customer Service
• Reducing Operating Costs

Installation

• Extensive Geographical Reach
• Multi-vendo + Multi-Technology Capability
• Dynamic & Flexible Project Management
• Infrastructure Supporting Large Scale Rollouts

Enterprise Identity & Management

• Preventative Controls to Internal Threats
• Multi-Channel Defence (Cloud, Social Access & Mobile)
• Simplification of Cloud Integrations & Identity Silos
• Monitoring Profiles

Enterprise Security

• Mobility
• Improved productivity
• Reduced costs

Data Centre

• Load Balancing
• Cisco Application Centric Infrastructure (ACI)
• VMWare NSX
• Cisco UCS / Flexpod

Unified Comms & Mobility

• Microsoft Unified Communications and Mobility Solutions
• Multi-vendor Voice and Unified Communications
• BYOD Solutions

Pre-sales Support

• Network Design & Configurations
• Project Management
• Senior Engineering Consultancy & ITIL Centric Service Design

IT Support Services

Hardware Maintenance

• Multi-vendor & Multi-technology Hardware Maintenance Cover
• Bespoke Contracts with Guaranteed Fix SLAs
• UK & Ireland Coverage

Service Desk

• 24×7 Support, 365 Days a year
• UK Based Service Desk Analysts Providing a Single Point of Contact for Incidents
• Unlimited SLAs through our Service Level Management
• Secure Customer Portal – so incident calls can be tracked by all

Software Maintenance

• Software Support through Intellitech IT Solutions’ Flexsupport Offering
• Microsoft Premier Support for the complete Microsoft Stack
• Bespoke Contracts with Guaranteed Fix SLAs
• UK & Ireland Coverage

Managed Services

Lite

• 24 x 7 x 365
• Break / Fix
• Monitoring & Alerting
• Summary Reporting
• Reactive Incident

Essentials

• 24 x 7 x 365
• Break / Fix
• Monitoring & Alerting
• Summary Reporting
• Reactive Incident
• Inclusive RU Budget / Device

Premium

• 24 x 7 x 365
• Break / Fix
• Monitoring & Alerting
• Summary Reporting
• Reactive Incident
• Inclusive RU Budget / Device
• Administration
• Change Management
• Problem Management
• Proactive Incident
• Ad-hoc Reporting
• Full SDA Reporting

Supported Vendors